An agent's exaggerated opinion of property features can be referred to as?

The term that best describes an agent's exaggerated opinion of property features is "puffing." Puffing refers to the practice of making exaggerated claims or statements about a property's features or benefits that are subjective and not meant to be taken literally. This is often seen in real estate marketing where agents may highlight certain aspects of a property in an enthusiastic manner. While puffing can create a positive perception, it does not typically involve false statements or dishonesty in the way that misrepresentation would.

Puffing is allowed in real estate as long as the claims are not misleading or deceptive; they are generally understood to be opinion rather than fact. This distinction is important because agents are allowed to promote properties positively, but they must ensure that they are not crossing the line into making false claims.

The other terms, while related to misstatements, carry different legal implications. Overstating implies a more straightforward misrepresentation of facts, exaggeration suggests distortion of truth but may not specifically pertain to real estate marketing, and misrepresentation involves providing false information that can lead to legal consequences. Therefore, puffing accurately captures the essence of an agent's enthusiastic and subjective portrayal of a property's features without crossing into deceit.